Shipping policy

All of our products are made especially for you after you place an order. We work with a professional print-on-demand fulfilment partner to produce, pack, and ship your order.

Processing & Production

Because our products are made to order, they require production time before shipping.

Most orders are produced and prepared for shipment within 1–3 business days. During busy periods, holidays, or unusually high order volumes, production may occasionally take longer.

Please note that production time is separate from delivery time.

Estimated Delivery Times

After your order has been produced and dispatched, estimated shipping times are:

  • Netherlands & Central/Northern EU: 2–4 business days with economy shipping
  • UK & Ireland: 3–5 business days
  • Other European countries: 4–7 business days
  • USA & Canada: 4–7 business days
  • Asia-Pacific & Oceania: 6–10 business days
  • Rest of the world: 7–14 business days

Express shipping may be available for certain destinations and will be shown at checkout when available.

These are estimated delivery times and not guaranteed delivery dates. Customs processing, carrier delays, weather, public holidays, or other circumstances may affect delivery.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

The cost may vary depending on the product, quantity, destination, and shipping method selected.

You will never be charged additional shipping costs by us after completing your order unless you request a change that results in additional costs.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Please allow some time for the carrier to activate the tracking information after your order has been shipped.

International Orders

We ship to many countries worldwide. Available destinations and shipping methods are shown during checkout.

Orders delivered outside the European Union may be subject to local customs duties, import taxes, or handling fees. Where these charges are not collected at checkout, they may be payable by the recipient according to the laws of the destination country.

We do not control customs charges or processing times.

Incorrect or Incomplete Address

Please check your shipping information carefully before completing your order.

If you notice an error, contact trough the contact form as soon as possible. We will try to correct the address before the order enters production or is shipped, but we cannot guarantee that changes will still be possible.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us so we can determine the available options.

Lost Packages

If your order has not arrived within the expected delivery period, please contact us trough the contact form with your order number.

We will investigate the shipment with our fulfilment partner and/or shipping carrier.

Where an order is confirmed as lost during delivery, we will provide an appropriate solution in accordance with applicable consumer law.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.

Please include:

  • Your order number
  • A description of the issue
  • Clear photographs showing the problem
  • A photograph of the packaging where relevant

We will review the issue and arrange a replacement, refund, or other appropriate solution where applicable.

Delayed Delivery

Delivery estimates are provided as guidance.

If your order has not been delivered within the agreed delivery period, please contact us. We will investigate the delay and work with you to resolve the issue.

Nothing in this Shipping Policy limits your statutory rights under Dutch or European Union consumer law.